PRIVACY POLICY
Last Updated: September 2026
1. Introduction
Welcome to Havilah Worldwide Technology (“Havilah”, “we”, “us” or “our”).
We respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request information, enquire about our services, submit a quotation request, communicate with our team or otherwise interact with us.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information and the rights available to you in relation to that information.
This Policy is intended to operate in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act, 2023 (NDPA) and applicable regulations and guidance issued by the Nigeria Data Protection Commission (NDPC). The NDPC states that the NDPA establishes the framework for regulating personal-data processing and protecting the rights of data subjects in Nigeria.
By using our website or voluntarily providing personal information to us, you acknowledge that you have read this Privacy Policy.
2. Who We Are
Havilah Worldwide Technology is a renewable-energy and environmental engineering company providing solutions including renewable energy systems, solar energy, battery energy storage, biogas and waste-to-energy systems, wastewater solutions and related engineering services.
For privacy purposes, Havilah may act as a data controller where we determine why and how your personal information is processed.
Where we process personal information on behalf of another organisation, we may act as a data processor in accordance with applicable law.
3. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
A. Information You Provide Directly
This may include:
- Full name
- Company or organisation name
- Job title or position
- Email address
- Telephone or WhatsApp number
- Business address
- Project location
- Information contained in enquiries
- Energy requirements
- Project requirements and specifications
- Information provided when requesting a quotation
- Information provided during an energy audit or consultation
- Any other information you voluntarily submit to us
B. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Referring website
- Approximate geographic information
- Date and time of visits
- Website interaction and usage information
This information may be collected through cookies, analytics tools and similar technologies.
C. Communications
If you contact us by email, telephone, WhatsApp, contact form or other communication channels, we may retain information necessary to respond to your enquiry and maintain our business records.
4. How We Use Your Information
We may use personal information for purposes including:
- Responding to enquiries
- Providing requested information
- Preparing quotations and proposals
- Conducting project assessments
- Conducting energy audits
- Understanding your technical or commercial requirements
- Providing renewable-energy and engineering services
- Managing customer and prospective-customer relationships
- Communicating about projects and services
- Scheduling meetings, consultations or site visits
- Processing contracts and business transactions
- Providing customer support
- Improving our website and services
- Maintaining business and financial records
- Protecting our website, systems and business
- Detecting and preventing fraud, misuse or security incidents
- Complying with applicable legal and regulatory requirements
- Sending relevant business communications where permitted by law
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
This reflects the NDPA’s requirement that personal data be collected for specified, explicit and legitimate purposes and not subsequently processed in an incompatible manner.
5. Legal Basis for Processing
Depending on the circumstances, we may process your personal information on one or more lawful bases recognised under applicable data-protection law.
These may include:
Consent
Where required, we may request your consent before processing your personal information for a particular purpose.
You may withdraw consent where applicable.
Contract
We may process information where it is necessary to enter into or perform a contract with you.
Legal or Regulatory Obligation
We may process information where necessary to comply with a legal or regulatory obligation.
Legitimate Interests
We may process information where necessary for legitimate business purposes, provided that such processing does not improperly override your applicable privacy rights.
Other Lawful Bases
We may rely on other lawful bases recognised by applicable Nigerian data-protection legislation where appropriate.
6. Data Minimisation
We aim to collect only personal information that is reasonably necessary for the purpose for which it is being processed.
You are not generally required to provide personal information simply to browse our website.
However, certain information may be necessary for us to respond to an enquiry, prepare a quotation, perform an assessment, provide a service or enter into a business relationship.
The NDPC identifies data minimisation as a core data-protection principle, requiring personal information to be adequate, relevant and limited to what is necessary for the relevant purpose.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies may help us:
- Keep the website functioning properly
- Remember certain preferences
- Understand how visitors use the website
- Measure website performance
- Improve website functionality
- Analyse website traffic
Some cookies may be necessary for the operation of the website, while others may be optional.
Where applicable, you may manage or disable cookies through your browser or our website’s cookie-management settings.
Disabling certain cookies may affect some website functionality.
8. Analytics
We may use third-party analytics services to understand how visitors interact with our website.
Analytics information may include:
- Pages visited
- Time spent on pages
- General traffic sources
- Device and browser information
- General interaction patterns
Where third-party analytics services are used, their processing may also be subject to their respective privacy policies and terms.
9. Marketing Communications
Where permitted by applicable law, we may use your contact information to send information about:
- Havilah services
- New solutions
- Renewable-energy projects
- Industry developments
- Events
- Company announcements
- Relevant commercial opportunities
Where consent is required, we will obtain it before sending certain forms of direct marketing.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
10. Sharing Your Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to:
- Our employees and authorised representatives
- Professional advisers
- Technology and website service providers
- Hosting and cloud-service providers
- Analytics providers
- Payment or financial-service providers where applicable
- Engineering and project partners where necessary for project delivery
- Contractors and service providers
- Government authorities or regulatory bodies where legally required
- Legal, accounting, audit or compliance advisers
Where third parties process personal information on our behalf, we seek to ensure that appropriate contractual, technical and organisational safeguards are applied.
11. International Transfers
Some of our technology providers, cloud platforms, software providers, professional advisers or business partners may operate outside Nigeria.
Where personal information is transferred or made accessible outside Nigeria, we will take appropriate steps to ensure that such processing is carried out in accordance with applicable data-protection requirements.
Where applicable, we will use appropriate safeguards for international data transfers.
12. Data Security
We take reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
- Accidental disclosure
- Other forms of unlawful or unauthorised processing
However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.
The NDPC’s published privacy principles expressly recognise the importance of appropriate security measures protecting personal data against unauthorised or unlawful processing, access, loss, destruction and damage.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:
- Provide services
- Maintain customer and business records
- Complete contractual obligations
- Resolve disputes
- Maintain financial records
- Comply with legal and regulatory requirements
- Establish or defend legal claims
- Maintain legitimate business records
When personal information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it where appropriate.
14. Your Data Protection Rights
Subject to applicable law and any relevant limitations, you may have rights including:
Right to be Informed
You have the right to receive information about how your personal data is processed.
Right of Access
You may request information about the personal information we hold about you and, where applicable, request a copy.
Right to Rectification
You may request correction of inaccurate or incomplete personal information.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted.
Right to Restrict Processing
In certain circumstances, you may request that processing of your personal information be restricted.
Right to Object
You may object to certain types of processing, including certain direct-marketing activities.
Right to Data Portability
Where applicable, you may have the right to receive certain personal information in a structured, commonly used and machine-readable format.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent, subject to applicable legal limitations.
Right to Lodge a Complaint
You may raise a complaint with us and, where applicable, with the relevant data-protection supervisory authority.
The NDPC currently identifies rights including access, rectification, objection, restriction, portability, erasure, and the right to report concerns to the supervisory authority.
15. How to Exercise Your Rights
If you wish to exercise any of your data-protection rights, please contact us using the details below.
Your request should preferably include:
- Your name
- Contact details
- The nature of your request
- Sufficient information to help us identify the relevant records
- Any additional information reasonably required to verify your identity
We may request reasonable verification information before responding to a request in order to protect personal information from unauthorised disclosure.
We will handle valid requests in accordance with applicable legal requirements.
16. Third-Party Websites
Our website may contain links to third-party websites, social-media platforms, technology providers or other external services.
Havilah is not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
17. Children’s Privacy
Our website and services are primarily intended for businesses, institutions, professionals and members of the general public.
We do not knowingly seek to collect personal information from children except where there is a legitimate and lawful reason to do so.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can assess and take appropriate action.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes to our services
- Changes to our website
- Changes in technology
- Changes in applicable legislation
- Regulatory guidance
- Changes to our data-processing practices
When we make significant changes, we may update the “Last Updated” date and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data-protection rights or have concerns about how your personal information is handled, please contact:
Havilah Worldwide Technology
Email: info@havilahworld.com
Phone / WhatsApp: +234 703 918 0832
Website: www.havilahworld.com.ng
Privacy Enquiries:
Please use the subject line “Data Privacy Request” when contacting us about your personal information.
20. Complaints
We encourage you to contact Havilah first so that we can understand and address your concern.
You also have the right, where applicable, to lodge a complaint with the Nigeria Data Protection Commission (NDPC), the supervisory authority responsible for data protection in Nigeria. The NDPC provides mechanisms for data subjects to exercise their rights and raise data-protection concerns.
Privacy Statement
Your privacy matters to us.
Havilah Worldwide Technology is committed to handling personal information responsibly, transparently and securely while providing the renewable-energy and engineering solutions our customers need.